Course Overview and Target Group

The Incident Investigator Course (Refresher) is a comprehensive course designed to equip participants with the necessary skills and knowledge to conduct effective investigations into workplace incidents.

By the end of the course, participants should be well-equipped to conduct thorough and effective incident investigations, contributing to a safer and healthier workplace.” This course is not just about learning the rules and regulations; it’s about understanding the importance of safety in the workplace and the role each individual plays in maintaining it. It empowers individuals to make a real difference in their workplace.

Course duration: 1 day classroom training.

SAQA unit standards aligned:

• Unit standard 120335 aligned: Conduct an investigation into workplace incidents. 

• Unit standard 9964 aligned: Apply Health and Safety to a work area.

Incident Investigator Course (Refresher) Outline:

Incident Investigation in the workplace

• The Purpose of Investigating incidents
• Standards of different Investigations
• Hazard Identification and Risk Assessment.
• Various Investigation techniques
• Understanding different types of workplace incidents

Data Gathering relating to the incident investigation

• Gather data for the investigation
• Prevailing conditions
• Interviewing techniques relating to the investigation.
• Evidence gathering: Direct and circumstantial evidence.
• Evidence analysis
• Establish variances
• Cause identification and rectification
• Applicable OHS regulations
• Legislation & Regulations that were contravened
• Consequences of non-compliance
• Report writing

Incident Investigation Report Writing

• Report outline
• Process to follow to ensure report is effective

Post Investigation

• Reporting on findings
• Non-conformances and consequences
• Evaluating and Recording
• Post Investigation monitoring

Effects of an Incident on an OHS Management System

• Identified shortfalls in respect of the OHS Management System, and the impact on compliance.

Hazard Identification and Risk analysis

• Identify potential hazards in the workplace and assess the risks associated with them. This could include machinery, chemicals, work processes, and even ergonomic risks.

Emergency Preparedness

• Responding to different emergencies in the workplace.
• Emergency evacuation preparation and plan drafting